Once you have placed an order via our website you will immediately receive a confirmation email. As the shipping amount you are charged during check out is based on a single package, you will need to place separate orders for the in-stock items to be shipped out earlier than your PREORDER items. * Note, if you wish for your in-stock items to be shipped immediately, please place a separate order for in-stock items only. If your PREORDER contains extra items (non-PREORDER), everything will be shipped out together when your PREORDER items are available for shipping. If your PREORDER contains items with different shipping dates, your order will be shipped out on the date that the last item is available for shipment. If the delivery date is indicated with estimation, we will reach out ot you individually to inform the period when the delivery date is confirmed. You can also choose to check the delivery schedule here. backorder), it will be shipped out on the designated shipping date listed in the product details. If your item or order is a PREORDER (i.e. We accept Visa and Mastercard via Paypal’s secure transaction platform. We reserve the right to change pricing or run promotion at our discretion and without notice. PRICINGĪt ToppingsKids, all products are listed in Singapore Dollar (SGD) and excluded delivery costs. We seek your understanding of this policy. No delivery fee will be charged as we caused any inconvenience to our precious customers!Īlternatively, do fill in this form for any return/exchange cases for processing here. Used merchandise will not be accepted for exchange. To be eligible for an exchange, the items must be received in new, unwashed, and unworn condition with all tags attached, in original packaging.įor Momsboard, the original box must be kept and used for the exchange. We’re not providing an exchange service if you change your mind. Kindly check your shipment once you receive it immediately or within the 7 days period, As we will not be held responsible for the faulty goods after 7 days. EXCHANGE POLICYĮxchange is only available with the same item when goods are damaged or faulty due to our mistake.ĭo drop us an email at with your order number and item exchange information within 7 days for Singapore customers and 14 days for overseas customers from the day you receive your shipment. Please note that there may be slight delays in delivery. During the COVID-19 period, there are a lot of uncertainties with regards to our delivery services. *For preorders, please check the terms and conditions below or check the delivery schedule by clicking here. This additional charge applies to orders both below and above S$100. If you require split shipping, please take note that an additional S$4.50 charge will be incurred to arrange for a separate delivery. If there is no one at home when the delivery man arrives, he will contact you to reschedule the delivery date. Delivery charge is S$4.50 flat rate for orders below S$100. Please ensure that a representative is available at the stipulated delivery address during working hours to sign for your package. We aim to dispatch your items within 3 working days of receiving an order (Monday through Friday excluding weekends and public holidays), hence you should receive your items within 3 to 5 working days (also excluding weekends and public holidays). All orders are sent via trackable mail or courier. We provide free shipping for domestic orders over SGD $100. If you are unable to pick up your parcel within the next 3 weeks, a $4.50 charge will be incurred for us to ship your parcel to you. *For Self Collection orders, collection will have to be done within the next 3 weeks at our official opening hours: Monday - Friday, 10am - 5pm. Please drop us an email if you need our assistance. We also do our best to provide a dedicated Customer Experience to help you with all of your shopping needs. Hope you enjoy parenting with our collections as much as we do. Every brand and product we introduce you is well-known, popular and quality guaranteed in Korea. Thank you for shopping with ToppingsKids! Your satisfaction is always top of our mind and we’re committed to providing you with a delightful shopping experience.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |